Billing & Insurance

At MidState Medical Center, we are committed to providing you with the best available healthcare along with convenient billing services, payment options and financial assistance.

To further assist you, you can now pay your bill online.

REQUIREMENTS
Please be sure that you and your doctor have met any insurance authorization requirements. When requirements are not met, your insurance company may deny payment, and you will be responsible. Please read our Financial Assistance Policy for more information.

ADMITTING & REGISTRATION
The Service Access Department (Admitting & Registration) will contact you in advance to collect insurance and other information. Pre-registration allows us to have your hospital forms ready when you arrive for your appointment.

PRE-REGISTRATION
You may also contact a Financial Counselor to pre-register by calling 203.694.8456, Monday - Friday, 8 a.m. to 4:30 p.m. Please bring your insurance cards and necessary co-payment for your visit.

ONLINE PAYMENT
For your convenience, Credit Card payments are accepted over the telephone, on-line or at our cashier window, from 7:30 a.m. to 4 p.m., Monday - Friday. (The Cashier's Office is located on the first floor, next to Radiology.) Credit Cards accepted include: Visa®, American Express®, Discover®, and MasterCard®.

BILLING ISSUES OR INQUIRIES
For billing issues or inquiries, our Patient Financial Service office can be reached at 860.696.6010, or toll-free at 888.271.8662, from 8 a.m. to 4:30 p.m., Monday - Friday.

FINANCIAL ASSISTANCE
For help with financial assistance, payment arrangements and applications for Government programs, contact our financial counselors at 203.694.8213, or 203.694.8456, on Monday - Friday from 8 a.m. to 4:30 p.m.

Billing & Insurance

  • Patient Financial Services

    Phone:
    860.696.6010

    Toll-Free:
    888.271.8662

    Mailing Address
    Correspondence regarding your bill can be sent to:

    MidState Medical Center
    Attn: Customer Service
    P.O. Box 310912
    Newington, CT 06131-0912

    More Info >>

  • Financial Counselors

    Hours:
    Monday - Friday
    8 am - 4:30 pm

    Phone:
    203.694.8213

    Phone:
    203.694.8456

    More Info >>

  • Pay Your Bill Online