MIDSTATE MEDICAL CENTER
Press-Ganey Press Release
Radiation Oncology
March 6, 2007
MidState Radiation Oncology service rated as best in the nation.
Meriden, CT – Results released from the most widely used patient satisfaction survey in the country have placed MidState Medical Center’s Radiation Oncology team on top. The survey, which asks patients a variety of questions about the care they’ve received, placed MidState in the top 1% overall among all hospitals surveyed nationwide.
Lucille Janatka, President and CEO of MidState Medical Center, elaborated: “I am very happy to announce that MidState scored in the 99th percentile in both the overall score and for three quarters of the individual questions. We are very, very pleased with these results and the performance of our Radiation Oncology team.”
In addition to its overall high ranking, the hospital earned perfect scores on a number of key questions: overall quality of care, staff courtesy, explanation of treatment, likelihood of recommending our service to others, and more.
Dr. Gary Tansino, Medical Oncologist and Director of the cancer program at MidState, explains the significance of the results: “Patients with cancer, understandably, want the best care they can find. So when they’re diagnosed, they’ll often shop around. Our perfect scores on several questions … but especially the question, “Overall Care Given At This Facility” … send an important message about the quality of care and the quality of the team here at MidState.”
Press Ganey, an independent testing service that ranks hospitals nationwide on a wide range of performance criteria, conducted the patient satisfaction survey. MidState’s high score in the survey represents the second time in a year and a half that the hospital has been rated the best in the nation for radiation oncology. MidState’s cancer program has also been designated as a Comprehensive Community Cancer Center by the prestigious American College of Surgeons.
“We are very proud of this accomplishment,” says Lucille Janatka. “It speaks to both the quality of our cancer care and the commitment of our team, as well as this hospital’s mission to provide the very best and most comprehensive cancer care possible. To patients in the communities we serve, it also makes it clear that they don’t have to travel great distances to receive first-rate care.”
In quarterly patient satisfaction surveys conducted by Press Ganey, MidState consistently rates among the top hospitals in Connecticut and the nation. Based in South Bend, Indiana, the Press Ganey testing service “has been committed to providing information that allows our more than 7,000 health care client facilities to continuously improve their performance” for more than 20 years.